Terms and Conditions

1. Scope of Services

We provide the following services:

• Digital Marketing Services (including SEO, social media marketing, PPC, content marketing, etc.)
• Video Editing and Production
• Web Design and Development
• Graphic Design and Branding Services

The specific details of the services to be provided will be outlined in a separate proposal or contract.

2. Client Responsibilities

• Information Provision: You agree to provide all necessary information, materials, and access to resources that are required for the Agency to perform the Services.
• Cooperation: You will cooperate with the Agency by responding promptly to requests for information or approvals.
• Timely Payment: You agree to pay for the Services as agreed upon in the proposal or contract.

3. Fees and Payment

• Payment Terms: Payment for services will be specified in the proposal or contract. Invoices are due according to the terms outlined in the proposal.
• Late Payment: If payment is not made within the agreed timeframe, the Agency reserves the right to charge interest on overdue amounts.
• Refunds: No refunds will be provided for completed work or services already rendered, unless specifically agreed upon in writing.

4. Confidentiality

• The Agency will not disclose or share any confidential information provided by the Client unless required by law or authorized by the Client in writing.
• The Client agrees not to disclose any confidential information provided by the Agency without written consent.

5. Intellectual Property

• Ownership: Upon full payment, the Client will own the rights to all final deliverables, including digital marketing strategies, videos, designs, and websites, subject to any third-party licenses.
• Agency Materials: The Agency retains ownership of any templates, methodologies, or tools used during the provision of Services that were not specifically created for the Client.

6. Project Timeline and Delivery

• We will provide a project timeline and agree on milestones in the proposal or contract. The Agency will make every effort to meet deadlines but is not liable for delays caused by the Client’s failure to provide necessary materials or approvals.
• The Client will be notified if there are any delays in project delivery due to unforeseen circumstances.

7. Revisions and Changes

• Revisions: Unless otherwise specified, the Client is entitled to a limited number of revisions for designs, videos, or other deliverables. Additional revisions may incur additional fees.
• Scope Changes: Any changes to the project scope or additional services requested after the agreement may require an amendment to the contract and will be subject to additional charges.

8. Third-Party Services

• The Agency may use third-party services or platforms for certain tasks (such as advertising, hosting, or analytics). The Client agrees to comply with the terms and conditions of these third-party providers.
• The Agency is not responsible for any third-party service disruptions, issues, or changes to terms of service.

9. Termination

• By Client: The Client may terminate this Agreement with written notice, subject to payment for all services rendered up to the date of termination.
• By Agency: The Agency may terminate the Agreement if the Client breaches any terms of this Agreement, fails to pay on time, or engages in unethical behavior.
• Upon termination, the Client will receive all completed deliverables, and the Agency will cease work on the project.

10. Limitation of Liability

• The Agency will not be held liable for any indirect, incidental, or consequential damages arising out of the provision of Services.
• The Agency’s total liability will not exceed the amount paid by the Client for the specific services related to the claim.

11. Indemnification

• The Client agrees to indemnify, defend, and hold harmless the Agency against any claims, losses, or damages, including legal fees, arising out of the Client’s use of the delivered services, materials, or content.

12. Dispute Resolution

• Any disputes arising from this Agreement shall be resolved through informal negotiations between the parties. If a resolution is not reached, the parties agree to submit the dispute to binding arbitration or mediation, in accordance with [jurisdiction] laws.

13. Governing Law

• This Agreement will be governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of law principles.

14. Amendments

• The Agency reserves the right to update or change these Terms and Conditions at any time. Clients will be notified of such changes, and continued use of the services after notification will constitute acceptance of the revised terms.

15. Acceptance

By engaging with AIT Digital Pros and requesting services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.